SE Telecom’s Billing Experience Prior to Datagate
After experiencing several years of dissatisfaction with their previous billing platform, SE Telecom decided to investigate all other options available, according to James Stortz, President and CEO of SE Telecom.
While thoroughly researching and testing multiple billing options, SE Telecom identified Datagate as the optimal fit due to its exceptional billing capabilities, features, and pricing in comparison to the other alternatives that were evaluated. The process was both lengthy and rigorous, but ultimately, Datagate emerged as the best choice for SE Telecom.
“Our team spent months testing the top [billing] options available for NetSapiens and ultimately decided to migrate to Datagate,” says James Stortz.
Datagate Streamlines SE Telecom’s Billing Process
By switching to Datagate, SE Telecom eliminated the need to manually collect, process, and reconcile their customer data every month. Additionally, they no longer have to deal with billing disputes and errors, which were previously time-consuming and resource-intensive tasks.
SE Telecom’s billing process has undergone a drastic transformation after switching to Datagate. What used to take 2 days to complete now only takes 30 minutes. Not only does Datagate expedite the billing process, but it also guarantees that all billing is captured, preventing any revenue leakage.
“If only we had found Datagate from day one, as their team has been amazing from the start and even better after we went live,” says James Stortz.
“We highly recommend Datagate and encourage you to contact us at SE Telecom to discuss further.”