Case Studies

Cloud Telecom billing For MSPs And UCaaS Providers

Datagate helps hundreds of MSPs and Telecom Providers across the world optimize their telecom billing processes.

Aatrox Communications

Telecom carrier halves its billing costs with Datagate

Australian/New Zealand telecom carrier Aatrox Communications has cut its telecom billing costs by 50 percent and reduced administration overheads by 20 percent by switching to Datagate.

AdamsComm

AdamsComm cuts telecom billing time by 50% with Datagate

AdamsCom utilizes Datagate’s integrations with ConnectWise, QuickBooks, CSI, and ConnectBooster to automate their telecom billing and streamline operations, enabling efficient, error-free invoicing and enhancing cash flow for a scalable, future-ready business.

Allegiant Technology

Allegiant Technology brings voice expertise to give MSPs the starring role

Allegiant Technology is leveraging Datagate’s integrations with ConnectWise, ITQuoter, Cognition360 and QuickBooks to automate its direct and reseller channel business, empowering MSPs to offer “the full stack” under their own brand.

Astec

UK managed service provider cuts telecom billing time by 87 percent

UK Managed Service Provider Astec has cut its billing time from two days per month to two hours by using Datagate’s cloud-based billing software to pick up Call Data Records directly from Astec’s carriers – including Daisy, iHub, Voiceflex and 9Wholesale – then integrate customer and billing data with ConnectWise PSA and Sage.

Charleston Telecom Solutions

Datagate’s integrated billing software creates VoIP billing and payments machine

US VoIP service and systems provider Charleston Telecom Solutions uses Datagate’s integrated billing software (with ConnectWise, ConnectBooster, QuickBooks Online and CCH SureTax) to create an automated VoIP billing and payments machine that runs itself.

Charleston Telecom Solutions (2025)

Charleston Telecom’s saves 5 hours a week on billing with Datagate & Alternative Payments

Charleston Telecom Solutions faced mounting challenges in managing billing, tax compliance, and payment processing—especially as the business grew. Partnering with Datagate and Alternative Payments was a game-changer, streamlining operations and unlocking new growth opportunities.

Charleston Telecom Solutions (2026)

How Charleston Telecom Turned an AI Voice Agent Into a Billable, Scalable Service

Charleston Telecom Solutions built its own AI voice and business texting platform, Allsio, and turned to Datagate to solve the one problem that came with it: billing customers for AI usage that changes in cost with every single call.

Cloud Depot

Cloud Depot adds Datagate to global automated recurring payment service

Global online platform Cloud Depot has chosen Datagate’s Telecom Billing platform to be part of its automated Recurring Payment Service, which allows MSPs to connect their favorite payment gateway and completely automate accounts receivables from customers.

Connect NZ

How Connect NZ unified telecom billing for multiple services

Connect NZ is using Datagate to streamline and centralize its telecom billing processes, bundling different service lines onto a single cloud-based bill and exploring brand new services to add.

Devoli

Devoli and Datagate partner to simplify provision and billing of telecommunications services

Fully automated wholesale telecommunications company Devoli has partnered with Datagate to make it easy for managed service providers (MSPs) to provision, support and on-bill telecommunications services.

Dimension Data

Datagate helps Dimension Data New Zealand to deliver new ‘single point’ ICT and telecommunications services for clients

Global ICT services firm Dimension Data is now offering New Zealand customers a ‘single point’ ICT managed service, including Skype for Business, full telecommunications fixed line voice, mobile voice, and mobile data services.

Dimension4

America-wide MSP uses Datagate and CCH SureTax for telecom billing and compliance

U.S managed service provider (MSP) Dimension4 is using Datagate, SureTax and ConnectWise to automate telecom billing and tax compliance for its data and voice services nation-wide.

AdamsComm

AdamsComm cuts telecom billing time by 50% with Datagate

AdamsCom utilizes Datagate’s integrations with ConnectWise, QuickBooks, CSI, and ConnectBooster to automate their telecom billing and streamline operations, enabling efficient, error-free invoicing and enhancing cash flow for a scalable, future-ready business.

Allegiant Technology

Allegiant Technology brings voice expertise to give MSPs the starring role

Allegiant Technology is leveraging Datagate’s integrations with ConnectWise, ITQuoter, Cognition360 and QuickBooks to automate its direct and reseller channel business, empowering MSPs to offer “the full stack” under their own brand.

Charleston Telecom Solutions

Datagate’s integrated billing software creates VoIP billing and payments machine

US VoIP service and systems provider Charleston Telecom Solutions uses Datagate’s integrated billing software (with ConnectWise, ConnectBooster, QuickBooks Online and CCH SureTax) to create an automated VoIP billing and payments machine that runs itself.

Charleston Telecom Solutions (2025)

Charleston Telecom’s saves 5 hours a week on billing with Datagate & Alternative Payments

Charleston Telecom Solutions faced mounting challenges in managing billing, tax compliance, and payment processing—especially as the business grew. Partnering with Datagate and Alternative Payments was a game-changer, streamlining operations and unlocking new growth opportunities.

Charleston Telecom Solutions (2026)

How Charleston Telecom Turned an AI Voice Agent Into a Billable, Scalable Service

Charleston Telecom Solutions built its own AI voice and business texting platform, Allsio, and turned to Datagate to solve the one problem that came with it: billing customers for AI usage that changes in cost with every single call.

Dimension4

America-wide MSP uses Datagate and CCH SureTax for telecom billing and compliance

U.S managed service provider (MSP) Dimension4 is using Datagate, SureTax and ConnectWise to automate telecom billing and tax compliance for its data and voice services nation-wide.

DS Tech

DS Tech integrates VoIP billing into ConnectWise

Michigan-based IT services and support provider, DS Tech, is using Datagate’s integrations with ConnectWise, CCH SureTax and QuickBooks to automate VoIP billing and the reporting of VoIP services.

In-Telecom

In-Telecom saves countless hours using Datagate’s centralized telecom billing platform

US communications company In-Telecom has automated customer quoting, procurement, billing, tax compliance and reporting by leveraging Datagate’s out-of-the-box integrations with ConnectWise, CCH SureTax and QuickBooks.

LineOne

How LineOne Streamlined Telecom Billing with Datagate

LineOne replaced a fragmented billing workflow with Datagate’s telecom billing platform, connecting ConnectWise, QuickBooks, WisePay, and SureTax into a single automated system.

Medtel Communications

Telecom provider Medtel Communications leverages fully-integrated daily telecom billing with Datagate, Compliance Solutions and QuickBooks Online

US telecom provider Medtel Communications is using Datagate, tax partner Compliance Solutions and QuickBooks Online to generate daily, tax compliant telecommunications billing.

RabbitRun

Datagate automates telecom billing for SD-WAN solution provider

RabbitRun, a SOHO SD-WAN solution provider, leverages Datagate to simplify their monthly recurring billing process. Datagate’s integration with QuickBooks Online makes syncing and exporting invoices easy for RabbitRun while an integration with Stripe cuts down on payment collection time.

Ranch Hills Water Supply Corporation

Water supplier increases revenue by 26 percent with Datagate

Texas-based Ranch Hills Water Supply Corporation increased monthly revenue by about 26 percent and cut billing time by approximately two thirds using the Datagate cloud-based billing and monetization platform to manage usage-based billing.

Astec

UK managed service provider cuts telecom billing time by 87 percent

UK Managed Service Provider Astec has cut its billing time from two days per month to two hours by using Datagate’s cloud-based billing software to pick up Call Data Records directly from Astec’s carriers – including Daisy, iHub, Voiceflex and 9Wholesale – then integrate customer and billing data with ConnectWise PSA and Sage.

Network Group

One-stop package for UK Managed Service Providers to sell telecom services

Datagate is part of a new ‘telecom-in-a-box’ service that enables Managed Service Providers in the UK to start selling telecom services quickly and easily.

Focus IT

Focus IT reduces its billing time by 67% with Datagate.

Focus IT achieves rapid ROI and streamlines its billing operations by leveraging Datagate’s integration with HaloPSA and Xero, reducing manual tasks and slashing billing time by 67%.

One2Call

One2Call uses Datagate and ConnectWise to drastically reduce billing time by 66%

One2Call, a Sheffield-based telecom and IT service provider, is leveraging Datagate’s integration with ConnectWise to streamline billing processes and enhance customer experience, reducing billing time from three days to less than one.

Lightwire Business

Lightwire automates UCaaS billing for MSPs

Leading Australasian ISP, Lightwire Business, has partnered with Datagate to offer MSPs and their wholesale partners automated, scalable UCaaS billing for Microsoft Teams Calling and other popular managed UCaaS services.

Aatrox Communications

Telecom carrier halves its billing costs with Datagate

Australian/New Zealand telecom carrier Aatrox Communications has cut its telecom billing costs by 50 percent and reduced administration overheads by 20 percent by switching to Datagate.

Telesmart

Telesmart uses Datagate and Microsoft Teams to empower its IT managed service provider partners

Telesmart is a leading provider of network, voice and video services across Australia and New Zealand. It’s using Datagate to accelerate growth in its wholesale channel by making it simple for its IT Managed Service Provider channel partners to deliver telecommunications services – while retaining ownership and control of their customers.

Vocus

Flexible white label billing, rating and presentation helps grow Vocus’ wholesale channel

Telecom provider Vocus uses Datagate to offer its wholesale partners a ready-made white label billing, rating and presentation system that is flexible enough to be customized by the smallest MSP partner.

Hotline IT

Hotline IT integrates Datagate telecom billing software with Agreements within ConnectWise Manage

IT services provider Hotline IT is using Datagate to automate the uploading of call data into ConnectWise Agreements, giving end customers detailed call analysis and reducing billing time by two thirds.

Devoli

Devoli and Datagate partner to simplify provision and billing of telecommunications services

Fully automated wholesale telecommunications company Devoli has partnered with Datagate to make it easy for managed service providers (MSPs) to provision, support and on-bill telecommunications services.

Cloud Depot

Cloud Depot adds Datagate to global automated recurring payment service

Global online platform Cloud Depot has chosen Datagate’s Telecom Billing platform to be part of its automated Recurring Payment Service, which allows MSPs to connect their favorite payment gateway and completely automate accounts receivables from customers.

Connect NZ

How Connect NZ unified telecom billing for multiple services

Connect NZ is using Datagate to streamline and centralize its telecom billing processes, bundling different service lines onto a single cloud-based bill and exploring brand new services to add.

LoudnClear

IT support firm uses Datagate to expand and resell telecom

Telecom reseller LoudnClear is using Datagate to on-board customers rapidly, creating head room for ambitious growth plans and cutting billing time by more than 90%.

VoIP HQ

90-day return on investment from Datagate at VoIP HQ

Telecom reseller VoIP HQ is using Datagate to enable ‘a thousand different customers on a thousand different rate plans’ in a project that paid for itself within 90 days.

Spark Wholesale

‘Billing is solved’ for telecom resellers

Spark Wholesale has partnered with Datagate to offer its telecommunications partners a ready-made billing, rating and presentation system.

OurCloud (Formerly NakiCloud)

MSP launching five new service lines with Datagate

Managed service provider OurCloud is using Datagate to create new brands and revenue streams, diversifying from IT managed services into telco, internet, electricity and data storage services.

Devoli

Devoli and Datagate partner to simplify provision and billing of telecommunications services

Fully automated wholesale telecommunications company Devoli has partnered with Datagate to make it easy for managed service providers (MSPs) to provision, support and on-bill telecommunications services.

Vocus

Flexible white label billing, rating and presentation helps grow Vocus’ wholesale channel

Telecom provider Vocus uses Datagate to offer its wholesale partners a ready-made white label billing, rating and presentation system that is flexible enough to be customized by the smallest MSP partner.

Telesmart

Telesmart uses Datagate and Microsoft Teams to empower its IT managed service provider partners

Telesmart is a leading provider of network, voice and video services across Australia and New Zealand. It’s using Datagate to accelerate growth in its wholesale channel by making it simple for its IT Managed Service Provider channel partners to deliver telecommunications services – while retaining ownership and control of their customers.

Aatrox Communications

Telecom carrier halves its billing costs with Datagate

Australian/New Zealand telecom carrier Aatrox Communications has cut its telecom billing costs by 50 percent and reduced administration overheads by 20 percent by switching to Datagate.

Lightwire Business

Lightwire automates UCaaS billing for MSPs

Leading Australasian ISP, Lightwire Business, has partnered with Datagate to offer MSPs and their wholesale partners automated, scalable UCaaS billing for Microsoft Teams Calling and other popular managed UCaaS services.

What Clients Say

Read what some of our customers have to say about our cloud telecom billing solution.

It’s a big improvement for our customersInvoicing used to take two days each month and tie up sales staff. Now it takes one admin person two hours.

David Angeloni Sales Manager, Astec

For the same or less cost than our previous provider, Datagate has saved us time, integrated telecom billing into ConnectWise and is delivering better support.

Eric Wakkuri President, DS Tech

The integration between Datagate, ConnectWise, CCH SureTax and our accounting system has saved us countless hours.

Jimmy Burns COO, In-Telecom

Datagate on-boarding was easy – I cannot say enough good things about the way this process was managed. Customer service from Datagate has been excellent.

Lisa Arnold Chief Administrative Officer, WaveFly