Support
Datagate’s Support Centre is online and available to help all Datagate clients via our support portal, support email and telephone.
Support portal
The Datagate support portal is available here:
Email us
The Datagate support email is here
Call us
Datagate telephone support can be contacted at any of the following phone numbers:
- From the US: +1 (904) 914 4441
- From Canada: +1 (778) 658 0001
- From the UK: +44 (20) 3608 9190
- From New Zealand: 0800 DATAGATE or +64 (9) 280 3626
From Australia: +61 (2) 7201 8494
Our customers say:
Datagate is key to offering a high quality, repeatable,
well priced service.
Datagate is helping Dimension Data New Zealand to deliver new ‘single point’ IT and telco services for clients.
Case studies: See more examples of Datagate in action…
Hotline IT integrates Datagate telecoms billing with Agreements within ConnectWise Manage
Datagate automates the uploading of large amounts of data into ConnectWise Manage and ConnectWise Agreements.
America-wide MSP uses Datagate and CCH SureTax for telecommunications billing and compliance
The Datagate/SureTax/ConnectWise combination has proven itself as a smart choice for our business.
Devoli and Datagate partner to simplify provision and billing of telecommunications services
Datagate simplifies the billing of complex, usage based telecommunications services, smoothing the path to profitable annuity revenue for our customers.
Water supplier increases revenue by 26 percent with Datagate
Datagate is a speedy, cost effective way to link meter reading software with your accounting system – the perfect solution.
Datagate helps Dimension Data New Zealand to deliver new ‘single point’ ICT and telecommunications services for clients
Datagate is key to offering a high quality, repeatable, well priced service.
READ DIMENSION DATA NEW ZEALAND CASE STUDY | VIEW ALL CASE STUDIES
‘Billing is sorted’ for telco resellers
We have Datagate on our sales collateral as a key benefit for resellers. We say ‘Billing is sorted’.
Senior Product and Marketing Manager, Spark New Zealand
Connect NZ unifies billing for multiple services
Datagate enables us to automate and combine the billing of multiple on-line services on to a single bill.
IT support firm uses Datagate to expand into telco reselling
Datagate can detect if we’re not reselling everything we’re buying.
MSP launching five new service lines with Datagate
Datagate gives us the confidence to create new brands and new service lines to target many different market sectors.
Datagate key to electricity retailer’s growth strategy
Datagate integrates with our internal systems, processes bills to our specifications and gives our customers the online capability to pay their bills and analyse their electricity
costs.
90-day return on Datagate project at reseller VoIP HQ
We can add a new customer in ten minutes, on whatever rate plan we dream up.
Auckland Office (NZ)
Level 4, 69 Beach Road
Auckland 1010
NEW ZEALANDPhone: +64 (9) 280 3626
Mailing address:
PO Box 51-349
Auckland 2140
NEW ZEALAND
Florida Office (US)
9950 Moorings Drive
Jacksonville, FL 32257
USAPhone: +1 (904) 914 4441
Mailing address:
9950 Moorings Drive
Jacksonville, FL 32257
USA
Vancouver Office (CA)
407-590 Nicola Street
Vancouver, BC V6G 3J7
CANADAPhone: +1 (778) 658 0001
Mailing address:
407-590 Nicola Street
Vancouver, BC V6G 3J7
CANADA