Support
Datagate’s Support Centre is online and available to help all Datagate clients via our support portal, support email and telephone.
Support portal
The Datagate support portal is available here:
Email us
The Datagate support email is here
Call us
Datagate telephone support can be contacted at any of the following phone numbers:
US Phone: +1 (904) 914 4441
CA Phone: +1 (778) 658 0001
UK Phone: +44 2036 0891 90
NZ Phone: +64 (9) 801 3245
AU Phone: +61 (2) 7201 8494
Our customers say:
Datagate is key to offering a high quality, repeatable,
well priced service.
Datagate is helping Dimension Data New Zealand to deliver new ‘single point’ IT and telco services for clients.
Case studies: See more examples of Datagate in action…
SkySwitch uses Datagate to give telecoms resellers ConnectWise-integrated billing
We really try very hard to get MSPs to that first billing cycle quickly so they can realize some early success. Datagate has been very good about helping to flatten that learning curve and get them there sooner.
DS Tech integrates VoIP billing into ConnectWise
For the same or less cost than our previous provider, Datagate has saved us time, integrated telecom billing into ConnectWise and is delivering better support.
In-Telecom uses Datagate to get ‘single pane of glass’
The integration between Datagate, ConnectWise, CCH SureTax and our accounting system has saved us countless hours.
Telesmart uses Datagate and Microsoft Teams to grow its wholesale business
Datagate is a fast, accurate billing solution that fits our philosophy of empowering MSPs.
Flexible billing, rating and presentation helps grow Vocus’s wholesale channel
Datagate helps Vocus to deliver on our point of difference, which is our ability to work with MSPs to help them develop their own unique services and customer offerings.
Hero uses Datagate to power up international wholesale growth
Datagate offers the best end-to-end automated billing solution for MSPs with complex billing requirements. No one does it better than Datagate.
Hotline IT integrates Datagate telecoms billing with Agreements within ConnectWise Manage
Datagate automates the uploading of large amounts of data into ConnectWise Manage and ConnectWise Agreements.
America-wide MSP uses Datagate and CCH SureTax for telecommunications billing and compliance
The Datagate/SureTax/ConnectWise combination has proven itself as a smart choice for our business.
Devoli and Datagate partner to simplify provision and billing of telecommunications services
Datagate simplifies the billing of complex, usage based telecommunications services, smoothing the path to profitable annuity revenue for our customers.
Water supplier increases revenue by 26 percent with Datagate
Datagate is a speedy, cost effective way to link meter reading software with your accounting system – the perfect solution.
Datagate helps Dimension Data New Zealand to deliver new ‘single point’ ICT and telecommunications services for clients
Datagate is key to offering a high quality, repeatable, well priced service.
READ DIMENSION DATA NEW ZEALAND CASE STUDY | VIEW ALL CASE STUDIES
‘Billing is solved’ for telecommunications resellers
We have Datagate on our sales collateral as a key benefit for resellers. We say, ‘billing is solved’.
Senior Product and Marketing Manager, Spark New Zealand
Connect NZ unifies billing for multiple services
Datagate enables us to automate and combine the billing of multiple on-line services on to a single bill.
IT support firm uses Datagate to expand into telco reselling
Datagate can detect if we’re not reselling everything we’re buying.
MSP launching five new service lines with Datagate
Datagate gives us the confidence to create new brands and new service lines to target many different market sectors.
Datagate key to electricity retailer’s growth strategy
Datagate integrates with our internal systems, processes bills to our specifications and gives our customers the online capability to pay their bills and analyse their electricity
costs.
90-day return on Datagate project at reseller VoIP HQ
We can add a new customer in ten minutes, on whatever rate plan we dream up.
Vancouver Office (CA)
407-590 Nicola Street
Vancouver, BC V6G 3J7
CANADAPhone: +1 (778) 658 0001
Mailing address:
407-590 Nicola Street
Vancouver, BC V6G 3J7
CANADA
Florida Office (US)
4651 Salisbury Rd, Suite 400
Jacksonville, FL 32256
USAPhone: +1 (904) 914 4441
Mailing address:
4651 Salisbury Rd, Suite 400
Jacksonville, FL 32256
USA
Auckland Office (NZ)
16 Hugo Johnston Drive
Penrose, Auckland 1061
NEW ZEALANDPhone: +64 (9) 801 3245
Mailing address:
PO Box 51-349
Auckland 2140
NEW ZEALAND
Sydney Office (AU)
Level 4, 122 Walker Street
North Sydney, NSW 2060
AUSTRALIAPhone: +61 (2) 7201 8494
Mailing address:
Level 4, 122 Walker Street
North Sydney, NSW 2060
AUSTRALIA