Podcast: What American MSPs need to know about communications taxes

Learn all about communications taxes with Avalara's GM of communications, Steve Lacoff

In the twelfth episode of Talking VoIP with Datagate, Mark Loveys is joined by general manager of Communications at Avalara, Steve Lacoff.

This session covers what MSPs need to know about American communications tax and explores the complexities and trends in the tax industry.  


  • If you’re an MSP selling a service that incorporates voice, video or data then you’re required to charge for and remit communications taxes
  • When it comes to communications taxes, the complexity cascades. It’s not as simple as just registering with the local jurisdiction and collecting tax.
  • The number of tax returns a communications MSP needs to file depends on two things:
    • How many jurisdictions they’re selling across 
    • What services they’re selling
  • De Minimis varies from state to state; it’s recommended that MSPs work with a vendor or advisory firm to ensure compliance
  • Communications taxes aren’t going away anytime soon. In fact, they’ll likely become more and more complex as the industry grows and evolves

To get in touch with Avalara click here 

About our guest

Steve Lacoff is general manager, Communications at Avalara. With a focus on data, VoIP, and video streaming, Steve has spent more than 15 years in various general manager, product, and marketing leadership roles in the communications and technology industries, including Disney’s streaming services and Comcast’s technology solutions. Steve now drives the overall Communications business unit strategy and regularly provides thought leadership on today’s changing industry landscape and associated tax impacts.

Avalara (NYSE: AVLR) helps businesses of all sizes get tax compliance right. In partnership with leading ERP, accounting, ecommerce, and other financial management system providers, Avalara delivers cloud-based compliance solutions for various transaction taxes, including sales and use, VAT, GST, excise, communications, lodging, and other indirect tax types. Headquartered in Seattle, Avalara has offices across the U.S. and around the world in Brazil, Europe, and India. More information at avalara.com.

Share on linkedin
Share on twitter
Share on facebook

Request a Demo

See how you can also save countless hours each month billing telecom services with Datagate.