Our product strategy is to integrate with popular software packages that are important to MSPs and we are adding to our collection of connectors all the time. Our goal is for Datagate is to make telecom billing easy, quick, and automatic – eliminating all need for rekeying.
Presently, our connectors include ConnectWise Manage, QuickBooks Online and Xero, which are detailed below.
Datagate is a Software-as-a-Service (SaaS) billing solution designed for MSPs to bill telecom services and integrate with their in-house systems, to function optimally at minimal time and cost. Datagate will integrate with the cloud-based version of ConnectWise Manage. For American customers, Datagate integrates with the CCH SureTax tax engine for calculating the telecommunications taxes applicable for the tax jurisdictions in which the MSP’s telecommunications customers are located. An optional white-label Datagate end-user portal is also available. This enables the MSP’s customers to view their usage data (call details, usage trends etc) as well as their Datagate-generated invoices. With Datagate, all MSPs can be telecom providers.
Datagate’s integration with ConnectWise Manage enables MSPs to continue running their businesses through ConnectWise Manage, while Datagate generates the specialized telecom invoices that are visible to any staff member using ConnectWise Manage and any software plugged into ConnectWise Manage. We recognize that many MSPs run their business “the ConnectWise Way”. Datagate supports this approach in adding telecom billing.
Datagate has a two-way synchronization with ConnectWise Manage via an API connection, that shares the following data:
Customer Agreements that are entered and maintained with ConnectWise Manage and labelled as telecom agreements are synchronized back to Datagate for billing. This includes product and service details as well as pricing.
Agreement Updates are another option and alternative to Datagate-generated invoices. Using this method, instead of using Datagate to generate the telecom invoices, Datagate will update an existing Agreement within ConnectWise Manage, so that billing can be executed using ConnectWise Manage.
Michigan-based IT services and support provider, DS Tech, is using Datagate’s integrations with ConnectWise, CCH SureTax and QuickBooks to automate the billing and reporting of VoIP services.
US VoIP service and systems provider Charleston Telecom Solutions has used Datagate’s integrations with ConnectWise, ConnectBooster, QuickBooks Online and CCH SureTax to create an ‘automated billing and payments machine’ that runs itself.
Datagate’s two-way API integrations with Xero and QuickBooks Online are designed to share data to eliminate rekeying.
Data is shared in the following two areas for both Xero and QuickBooks Online:
Telecom Invoices generated by Datagate are transferred back to the customer’s account within Xero or QuickBooks Online, just as if they had been entered in directly.
Datagate can share data with other accounting systems by means of CSV text data files which can be produced by Datagate and imported into most accounting systems.
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