Datagate Telecom Billing with Optional ConnectWise Integration

Datagate is an online billing portal that enables MSPs (especially ConnectWise MSPs) to rate and bill telecommunications services, including unified communications, VoIP, tolls, cellular, data plans and other services.

Datagate is a complete solution for MSPs to plug into the billing data feeds of their chosen wholesale telecommunications providers, create their own pricing plans and bundles, generate and email their invoices and automatically update their accounting system and ConnectWise Manage. The integration between Datagate and ConnectWise minimizes the need for re-keying, maximizes data accuracy and integrity and makes ConnectWise the single “source of truth” to see data from both systems in one place.

Attract and retain customers in a commodity market.

Bill, manage and white-label new streams of recurring revenue.

Datagate gathers service usage data from any number of sources and brings them in to a common data format. This gives a simplified, unified environment for pricing, rating and bundling services.

MSPs can quickly create service bundles that drive competitive advantage and make customers more loyal.

Our customers say:

Andrew Healey, Senior Product and Marketing Manager, Spark New Zealand

We recommend Datagate to all resellers that require a billing, rating or presentation system.

– Andrew Healey, Senior Product and Marketing Manager, Spark New Zealand

Telecommunications carrier Spark Wholesale, a division of Spark New Zealand, uses Datagate to grow its reseller channel.

Spark Wholesale has accelerated growth in its Wholesale SIP Trunking (VoIP) proposition by taking billing hassles away from its telecommunications reseller channel.

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Datagate is key to offering a high quality, repeatable,
well priced service.

– Shaun Bell, Managed Services, Dimension Data New Zealand

Datagate is helping Dimension Data New Zealand to deliver new ‘single point’ ICT and telecommunications services for clients.

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Shaun Bell, Managed Services, Dimension Data

Billing is solved for…

Nick Phillips, Head of Business, Lightwire Business | Datagate client

Lightwire automates UCaaS billing for MSPs

Datagate is a great partner. We’re delighted with the quality of the product and service – and most important, the unique ability of Datagate to help make voice services consistently profitable for our wholesale and MSP customers.

– Nick Phillips, Head of Business, Lightwire Business

Leading Australasian ISP, Lightwire Business, has partnered with Datagate to offer MSPs and their wholesale partners automated, scalable voice billing for Microsoft Teams Calling and other popular managed UCaaS services.

READ LIGHTWIRE BUSINESS CASE STUDY  | VIEW ALL CASE STUDIES

Bryan Dancer, President & CEO, Allegiant Technology | Datagate client

Allegiant Technology brings voice expertise to give MSPs the starring role

You need to pick the right voice expertise and solutions because you’re trusting them with your reputation.

– Bryan Dancer, President & CEO, Allegiant Technology

Allegiant Technology is leveraging Datagate’s integrations with ConnectWise, ITQuoter, Cognition360 and QuickBooks to automate its direct and reseller channel business, empowering MSPs to offer “the full stack” under their own brand.

READ ALLEGIANT TECHNOLOGY CASE STUDY  | VIEW ALL CASE STUDIES

Lisa Arnold, Chief Administrative Officer, WaveFly | Datagate client

WaveFly takes care of telecom billing for its resellers

Datagate on-boarding was easy – I cannot say enough good things about the way this process was managed.

– Lisa Arnold, Chief Administrative Officer, WaveFly

US telecommunications provider WaveFly is using Datagate to bill all voice services, integrating billing with ConnectWise, QuickBooks Desktop Enterprise, ConnectBooster, CCH SureTax and tax partner CLA.

READ WAVEFLY CASE STUDY  | VIEW ALL CASE STUDIES

Natalie Wilcox, Director of Marketing, Medtel Communications | Datagate client

Fully-integrated daily telecom billing with Datagate, Compliance Solutions and QuickBooks Online

Our technology integrates with Microsoft Teams and gives Teams extra functionality.

– Natalie Wilcox, Director of Marketing, Medtel Communications

US telecommunications provider Medtel Communications is using Datagate, tax partner Compliance Solutions and QuickBooks Online to generate daily, tax compliant telecommunications billing.

READ MEDTEL COMMUNICATIONS CASE STUDY  | VIEW ALL CASE STUDIES

Sean Harris, Operations Manager, Aatrox Communications | Datagate client

Telecom carrier halves its billing costs with Datagate

Datagate has delivered billing speed and control, which is making our business more scalable.

– Sean Harris, Operations Manager, Aatrox Communications

Australian/New Zealand telecom carrier Aatrox Communications has cut its telecommunications billing costs by 50 percent and reduced administration overheads by 20 percent by switching to Datagate.

READ AATROX COMMUNICATIONS CASE STUDY  | VIEW ALL CASE STUDIES

David Angeloni, Sales Manager, Astec

Astec cuts telecoms billing time by 87%

Invoicing used to take two days each month and tie up sales staff. Now it takes one admin person two hours.

– David Angeloni, Sales Manager, Astec

UK Managed Service Provider Astec has cut its billing time from two days per month to two hours by using Datagate to pick up Call Data Records directly from Astec’s carriers – including Daisy, iHub, Voiceflex and 9Wholesale – then integrate customer and billing data with ConnectWise and Sage.

READ ASTEC CASE STUDY  | VIEW ALL CASE STUDIES

Bob Bascom, Founder, Charleston Telecom Solutions | Datagate client

Datagate integrations with ConnectBooster, ConnectWise and QuickBooks Online create VoIP billing and payments machine

It was really easy to integrate Datagate to ConnectBooster, QuickBooks Online and our other systems.

– Bob Bascom, Founder, Charleston Telecom Solutions

US VoIP service and systems provider Charleston Telecom Solutions has used Datagate’s integrations with ConnectWise, ConnectBooster, QuickBooks Online and CCH SureTax to create an ‘automated billing and payments machine’ that runs itself.

READ CHARLESTON TELECOM SOLUTIONS CASE STUDY  | VIEW ALL CASE STUDIES

Eric Hernaez SkySwitch - Datagate partner

SkySwitch uses Datagate to give telecoms resellers ConnectWise-integrated billing

We really try very hard to get MSPs to that first billing cycle quickly so they can realize some early success.  Datagate has been very good about helping to flatten that learning curve and get them there sooner.

– Eric Hernaez, President and Founder, SkySwitch

SkySwitch is a leading single-point supplier to white label telecom resellers, VARs, ISPs and MSPs. Its partnership with Datagate helps SkySwitch to differentiate itself by offering its resellers telecoms billing that is integrated with ConnectWise Manage.

READ SKYSWITCH CASE STUDY  | VIEW ALL CASE STUDIES

Eric Wakkuri, President, DS Tech, Datagate client

DS Tech integrates VoIP billing into ConnectWise

For the same or less cost than our previous provider, Datagate has saved us time, integrated telecom billing into ConnectWise and is delivering better support.

– Eric Wakkuri, President, DS Tech

Michigan-based IT services and support provider, DS Tech, is using Datagate’s integrations with ConnectWise, CCH SureTax and QuickBooks to automate the billing and reporting of VoIP services.

READ DS TECH CASE STUDY  | VIEW ALL CASE STUDIES

Jimmy Burns, In-Telecom Chief Operating Officer | Datagate client

In-Telecom uses Datagate to get ‘single pane of glass’

The integration between Datagate, ConnectWise, CCH SureTax and our accounting system has saved us countless hours.

– Jimmy Burns, Chief Operating Officer, In-Telecom

US communications company In-Telecom has automated customer quoting, procurement, billing, tax compliance and reporting by leveraging Datagate’s out-of-the-box integrations with ConnectWise, CCH SureTax and QuickBooks.

READ IN-TELECOM CASE STUDY  | VIEW ALL CASE STUDIES

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Save time & improve margins through cloud billing automation…

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Key points

  • All MSPs can be telecom providers. You don’t need specialist expertise.
  • Bundle any number of telecommunications carriers and services onto a single bill.
  • You have ownership of the outcome, select the vendors, bill under your own brand and unify telecommunications services into a single IT services invoice.
  • You can ensure your customers get the best value service for their business, while replacing any one-off telecommunications provider commissions with higher value recurring revenue.
  • It’s a win/win. Your customers get the telecommunications services they want from you, rather than having to deal with yet another supplier. You get higher value, more loyal customers.

For more information, please contact us…

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