The “Utilise edge” combines the use of smart meter technology and proprietary pricing software with billing and spend analysis delivered to customers through the Datagate customer portal. The use of innovative software solutions, such as Datagate, enables Utilise to offer high quality service whilst keeping costs in check.
Executive Director Simon Young says, “Being a new entrant to the Electricity Market, Utilise’s strategy is to leverage the latest innovation and technology to give us competitive advantage and more attractive pricing. Datagate integrates with our internal systems, processes bills to our specifications and gives our customers the online capability to pay their bills and analyse their electricity costs.
“Datagate integrates with our internal systems, processes bills to our specifications and gives our customers the online capability to pay their bills and analyse their electricity costs.”
Simon Young, Executive Director, Utilise Limited
Growing a new reseller channel
“In addition to our online presence at www.utilise.co.nz, we are in the early stages of developing a reseller channel of businesses that will sell other services, such as telecommunications and other on-line subscriptions. These are businesses that have existing sales processes that could easily be extended to bundling electricity with their other offerings. Datagate is key to our strategy, given that Datagate is designed to enable multiple services including electricity, gas and telecommunications to be combined on a single bill.”
Datagate CEO Mark Loveys says Utilise is a strategically important customer for Datagate.
“Utilise is our first utility provider and they are keen to advance a strategy of selling electricity and gas through a channel of telecommunications resellers,” he says.
“This is of course completely in line with Datagate’s own strategy. Datagate’s ability to help Utilise execute far-reaching growth plans proves the value of Datagate to the global utility and telecommunications industries.
“Datagate will enable Utilise’s new reseller channel to aggregate a selection of online services and bill them all on a single bill under their own brand. At the same time, we will provide a customer service portal to their end customers that gives them graphical analysis of their consumption, review of their bills, customer service information and the ability to pay their account online.”