Telco Solutions 2017-10-02T00:04:58+00:00

Telcos

Supercharging telco reseller channels

Datagate helps telcos build new and efficient indirect sales channels.

Datagate makes telco billing easy for service resellers by automating their billing processes, enabling them to bundle products and create their own pricing plans. The resellers’ customers can view their consumption and billing data on line – answering their own questions and reducing support calls. Less time and effort spent on billing, administration and support, enables the reseller more focus on making sales.

White label customer self-service portal

Datagate is a cloud-based billing engine and “white label” customer self-service portal that manages the data aggregation, rating, billing and analysis of service usage. It makes complex billing easy and inexpensive, enabling resellers to differentiate their their offerings, in what are commodity markets.

Telco resellers have struggled to differentiate and add value to their offerings. Their most common differentiator has been price. Now by partnering with Datagate, telcos and their resellers can reduce billing costs, customise their pricing, create their own bundles and give their customers immediate on-line service via the reseller’s own branded customer service portal.

Datagate allows resellers to do more than just compete on price

Datagate offers four main competitive advantages:

  • Datagate enables the selling of both telecommunication and utility services, from any number of suppliers, unified on the same bill, under the resellers brand and pricing formula. It is a business enabler, allowing the reseller to choose from a selection of services from a selection of vendors to resell.
  • Datagate is built from the ground up on the massively scalable Microsoft Azure platform. It can scale up or down in response to demand and it can be replicated and accessed locally from almost anywhere in the world.
  • Datagate sites can be deployed quickly and be up and running within a day, if the necessary telco and/or utility connections are already established.
  • Datagate has a simple state-of-the-art user interface that can be accessed and used optimally on most devices, including smartphones, tablets and computer browsers.

Our customers say:

Andrew Healey, Senior Product and Marketing Manager, Spark New Zealand

‘Billing is sorted’ for telco resellers

We have Datagate on our sales collateral as a key benefit for resellers. We say ‘Billing is sorted’.

– Andrew Healey,
Senior Product and Marketing Manager, Spark New Zealand

Spark Wholesale, a division of Spark New Zealand, has partnered with Datagate to offer its telco partners a ready-made billing, rating and presentation system. Spark Wholesale has accelerated growth in its Wholesale SIP Trunking (VoIP) proposition by taking billing hassles away from its telco reseller channel…

READ SPARK WHOLESALE CASE STUDY  | VIEW ALL CASE STUDIES

Shaun Bell, Managed Services, Dimension Data

Datagate helps Dimension Data New Zealand to deliver new ‘single point’ IT and telco services for clients

Datagate is key to offering a high quality, repeatable, well priced service.

– Shaun Bell, Managed Services, Dimension Data New Zealand

Global IT services firm Dimension Data is now offering New Zealand customers a ‘single point’ ICT managed service, including full telco fixed line voice, mobile voice, and mobile data services.

READ DIMENSION DATA NEW ZEALAND CASE STUDY  | VIEW ALL CASE STUDIES

Paul Wainhouse, Managing Director, VoIP HQ

90-day return on Datagate project at reseller VoIP HQ

We can add a new customer in ten minutes, on whatever rate plan we dream up.

– Paul Wainhouse, Managing Director, VoIP HQ

Telco reseller VoIP HQ is using Datagate to enable ‘a thousand different customers on a thousand different rate plans’ in a project that paid for itself within 90 days.

READ VOIP HQ CASE STUDY  | VIEW ALL CASE STUDIES

Greg Barber, Managing Director, LoudnClear

IT support firm uses Datagate to expand into telco reselling

Datagate can detect if we’re not reselling everything we’re buying.

– Greg Barber, Managing Director, LoudnClear

Telco reseller LoudnClear is using Datagate to on-board customers rapidly, creating head room for ambitious growth plans and cutting billing time by more than 90%.

READ LOUDNCLEAR CASE STUDY  | VIEW ALL CASE STUDIES

For more information, please contact us…

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